#VIBER APPS INSTALL#

User with sudo privileges Install Viber via Deb Packageįollow the below step in order to install Viber on your system: Step 1: Download Viber.You can launch the Terminal via Ctrl+Alt+T keyboard shortcut.Īlso, note that the installation procedures have been tested on Ubuntu 20.04 LTS. We will cover the installation of Viber via both methods using the command line Terminal application. There are the following two ways to install Viber in Ubuntu:

#VIBER APPS HOW TO#

This article is about explaining how to install Viber on the Ubuntu system. Now you can easily use Viber right from your desktop while doing other work. Viber was first released for smartphones, then later also developed for desktop users including Windows, Linux, and macOS. It connects people no matter where they are.

#VIBER APPS SOFTWARE#

LiveAgent is one of the few helpdesk software that offers a Viber integration.Viber is an instant messaging and video calling app that allows you to send instant messages, photos, audio, video files, make free calls, and share your location with other Viber users.

Losing devices that are logged into your Viber account.

Sharing your Viber login credentials with multiple employees.

This means that you don’t have to worry about: Why? Viber tickets are stored in a shared universal inbox that can be accessed by every support agent.

Answering Viber messages through LiveAgent is more secure.

With LiveAgent’s reporting feature, you can easily segment your data by performance over time, by agent, department, or channel. For example, If you want to know how many Viber queries have been solved at first contact in the past month, simply generate a report.

It can improve your customer support and satisfaction by providing real data insights.

It can help you provide more personalized responses thanks to our built-in CRM that’s on hand whenever you’re answering Viber messages through LiveAgent.

It can help you provide faster support through advanced tools like canned messages.

LiveAgent’s Viber integration can save you both time and money as your agents will spend less time monitoring devices.

How can your business benefit from the integration?

#VIBER APPS CODE#

Enter the code into the website and log in. Shortly after that, you will receive a Viber text message with a code. Go to this website and enter the phone number that’s associated with your Viber account.Ģ. Check out how it works in this detailed video tutorial. If you’re wondering whether your customers will be able to tell that you’re using an external tool to answer their Viber messages, the answer is no. What does it look like/how does it work in practice? Thanks to LiveAgent you can easily view past conversations and assign them tags instead of having to search through your phone without a clue.

Archiving and organizing past Viber tickets.

Answer your customer’s inquiry via your LiveAgent dashboard, and they will receive the response on their Viber app. As mentioned above, there’s no need to have any other devices on hand.

Responding to Viber text messages through the LiveAgent dashboard.

There’s no need to monitor your smartphones or desktop app for new messages.

Receiving Viber text messages and converting them into tickets.

LiveAgent’s Viber help desk software integration will be capable of:

We’ve compiled a list of the integration’s core features, to give you an idea of how using Viber for customer service can improve your team’s productivity and increase customer satisfaction. Viber messages in LiveAgent What can you do with the integration?

Viber apps